/* /support: hero, quick routes, answers, the ticket desk. Uni draws the desk inside .sup-kit (its .us-* styles are its own). */
.sup-hero { position: relative; overflow: hidden; border: 1px solid var(--hair); border-radius: var(--r); background: linear-gradient(135deg, rgba(212,183,122,.05), rgba(169,210,230,.03) 55%, rgba(16,26,23,0)); }
.sup-hero .s-grid { position: absolute; inset: 0; pointer-events: none; opacity: .5;
  background-image: linear-gradient(var(--hair) 1px, transparent 1px), linear-gradient(90deg, var(--hair) 1px, transparent 1px); background-size: 44px 44px;
  -webkit-mask-image: radial-gradient(70% 90% at 75% 40%, #000 0%, transparent 75%); mask-image: radial-gradient(70% 90% at 75% 40%, #000 0%, transparent 75%); }
.sup-hero .orb { position: absolute; width: 420px; height: 420px; right: -80px; top: -120px; border-radius: 50%; pointer-events: none;
  background: radial-gradient(circle, rgba(212,183,122,.12), transparent 65%); animation: drift 18s ease-in-out infinite alternate; }
@keyframes drift { to { transform: translate(-90px, 70px); } }
.sup-hero .s-in { position: relative; display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr); gap: 48px; padding: 52px 48px; align-items: center; }
.page .hero-kw { margin: 0 0 14px; display: inline-flex; align-items: center; gap: 10px; font-size: 14px; font-weight: 400; letter-spacing: .02em; line-height: 1.4; color: var(--gilt); font-stretch: 100%; }
.hero-kw::before { content: ""; width: 18px; height: 1px; background: var(--gilt); }
.hero-title { display: block; font-size: clamp(34px, 4.4vw, 56px); font-weight: 400; font-stretch: 88%; letter-spacing: -.03em; line-height: 1.04; }
.hero-title i { font-style: normal; color: var(--gilt); }
.sup-hero .s-lede { margin: 18px 0 0; color: var(--stone); font-size: 16px; max-width: 52ch; }
.ask { display: flex; align-items: center; gap: 10px; margin-top: 26px; height: 50px; padding: 0 16px; border: 1px solid var(--hair-2); border-radius: var(--r); background: rgba(16,26,23,.7); max-width: 520px; }
.ask:focus-within { border-color: rgba(212,183,122,.6); }
.ask svg { width: 18px; height: 18px; color: var(--stone); flex: none; }
.ask input { flex: 1; min-width: 0; height: 100%; border: 0; outline: 0; background: transparent; color: var(--willow); font: 400 15px var(--font); }
.ask input::placeholder { color: #6F7C76; }
.ask kbd { font: 12px var(--code); color: #6F7C76; border: 1px solid var(--hair); border-radius: 6px; padding: 2px 6px; }
.hero-acts { display: grid; grid-template-columns: repeat(2, 170px); gap: 12px; margin-top: 16px; }
.hero-acts .btn { width: 100%; }
.hero-note { margin: 14px 0 0; font-size: 13px; color: #6F7C76; }

/* the answer demo: a question is typed, the answer appears */
.demo { border: 1px solid var(--hair-2); border-radius: var(--r); background: rgba(20,33,29,.88); backdrop-filter: blur(6px); }
.demo-h { display: flex; align-items: center; gap: 10px; height: 44px; padding: 0 16px; border-bottom: 1px solid var(--hair); font-size: 13px; color: var(--stone); }
.demo-h .d-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--win); box-shadow: 0 0 0 0 rgba(159,203,168,.5); animation: ping 2.4s infinite; }
@keyframes ping { 70% { box-shadow: 0 0 0 8px rgba(159,203,168,0); } 100% { box-shadow: 0 0 0 0 rgba(159,203,168,0); } }
.demo-h .grow { flex: 1; }
.demo-b { padding: 18px 16px 16px; min-height: 196px; display: grid; gap: 14px; align-content: start; }
.d-q { justify-self: end; max-width: 88%; padding: 10px 14px; border-radius: var(--r); background: rgba(233,228,216,.07); font-size: 14.5px; min-height: 42px; }
.d-q .d-caret { display: inline-block; width: 1px; height: 15px; margin-left: 2px; vertical-align: -2px; background: var(--gilt); animation: blink 1s steps(1) infinite; }
@keyframes blink { 50% { opacity: 0; } }
.d-a { max-width: 92%; padding: 12px 14px; border-radius: var(--r); border: 1px solid rgba(212,183,122,.28); background: rgba(212,183,122,.05); font-size: 14px; color: var(--willow); opacity: 0; transform: translateY(6px); transition: opacity .35s, transform .35s; }
.d-a.show { opacity: 1; transform: none; }
.d-a a { display: inline-flex; gap: 6px; margin-top: 8px; font-size: 13px; color: var(--gilt); }
.demo-f { display: grid; grid-template-columns: repeat(3, 1fr); border-top: 1px solid var(--hair); }
.demo-f div { padding: 12px 16px; font-size: 12.5px; color: #6F7C76; }
.demo-f div + div { border-left: 1px solid var(--hair); }
.demo-f b { display: block; font-weight: 400; font-size: 18px; color: var(--willow); }

/* four quick routes, equal */
.routes { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; margin-top: 20px; }
.route { display: grid; grid-template-rows: auto auto 1fr auto; gap: 8px; padding: 20px; border: 1px solid var(--hair); border-radius: var(--r); background: var(--ink-2); transition: border-color .2s, background .2s; }
.route:hover { border-color: rgba(212,183,122,.45); background: var(--ink-3); }
.route svg { width: 22px; height: 22px; color: var(--gilt); }
.route h3 { margin: 4px 0 0; font-size: 16px; font-weight: 400; }
.route p { margin: 0; font-size: 13.5px; color: var(--stone); }
.route .r-go { font-size: 13px; color: var(--gilt); white-space: nowrap; }
.route .r-ok { display: inline-flex; align-items: center; gap: 7px; color: var(--win); font-size: 13px; white-space: nowrap; }
.route .r-ok i { width: 7px; height: 7px; border-radius: 50%; background: var(--win); }

/* answers: groups on the left, answers in the middle, help cards on the right */
.sup-body { display: grid; grid-template-columns: 220px minmax(0, 1fr) 300px; gap: 32px; margin-top: 56px; align-items: start; }
.sup-sec-h { grid-column: 1 / -1; display: flex; align-items: baseline; gap: 16px; margin: 0 0 -8px; }
.sup-sec-h h2 { margin: 0; font-size: 26px; font-weight: 400; letter-spacing: -.02em; }
.sup-sec-h p { margin: 0; color: #6F7C76; font-size: 14px; }
.gnav { position: sticky; top: calc(var(--bar-h) + 20px); display: grid; gap: 4px; }
.gnav a { display: grid; grid-template-columns: 18px 1fr auto; align-items: center; gap: 10px; height: 40px; padding: 0 12px; border-radius: var(--r); font-size: 14px; color: var(--stone); white-space: nowrap; border: 1px solid transparent; }
.gnav a svg { width: 16px; height: 16px; }
.gnav a small { font-size: 12px; color: #6F7C76; }
.gnav a:hover { color: var(--willow); background: rgba(233,228,216,.04); }
.gnav a.on { color: var(--willow); border-color: var(--hair); background: var(--ink-2); }
.gnav a.on svg { color: var(--gilt); }
.qg { margin-bottom: 28px; scroll-margin-top: calc(var(--bar-h) + 20px); }
.qh { display: flex; align-items: center; gap: 10px; margin: 0 0 10px; font-size: 13.5px; font-weight: 400; color: var(--gilt); letter-spacing: .02em; }
.qh svg { width: 16px; height: 16px; }
.qh small { margin-left: auto; color: #6F7C76; font-size: 12px; letter-spacing: 0; }
.qa { border: 1px solid var(--hair); border-radius: var(--r); background: var(--ink-2); }
.qa + .qa { margin-top: 8px; }
.qa[open] { border-color: var(--hair-2); }
.qa summary { list-style: none; display: flex; align-items: center; gap: 12px; min-height: 52px; padding: 0 18px; cursor: pointer; font-size: 15px; }
.qa summary::-webkit-details-marker { display: none; }
.qa summary span { flex: 1; }
.qa .chev { width: 12px; height: 12px; color: var(--stone); transition: transform .2s; flex: none; }
.qa[open] .chev { transform: rotate(180deg); color: var(--gilt); }
.ans { padding: 0 18px 16px; font-size: 14.5px; color: #C9CFC9; }
.ans p { margin: 0 0 10px; }
.ans p:last-child { margin: 0; }
.ans p:last-child a { color: var(--gilt); font-size: 13.5px; }
.ans p:last-child a::after { content: " \2192"; }
.ans b { font-weight: 500; color: var(--willow); }
.ans a { color: var(--glint); }
.ans kbd { font: 12.5px var(--code); padding: 1px 6px; border-radius: 6px; background: rgba(233,228,216,.07); color: var(--willow); }
.noq { display: none; padding: 18px; border: 1px dashed var(--hair-2); border-radius: var(--r); color: var(--stone); font-size: 14px; }
.noq a { color: var(--gilt); }
.sup-side { position: sticky; top: calc(var(--bar-h) + 20px); display: grid; gap: 16px; }
.card-s { padding: 18px; border: 1px solid var(--hair); border-radius: var(--r); background: var(--ink-2); }
.card-s h3 { display: flex; align-items: center; gap: 9px; margin: 0 0 10px; font-size: 15px; font-weight: 400; }
.card-s h3 svg { width: 17px; height: 17px; color: var(--gilt); }
.card-s p { margin: 0; font-size: 13.5px; color: var(--stone); }
.card-s ul { margin: 0; padding: 0; list-style: none; display: grid; gap: 7px; font-size: 13.5px; color: var(--stone); }
.card-s li { display: grid; grid-template-columns: 14px 1fr; gap: 8px; }
.card-s li::before { content: ""; width: 5px; height: 5px; margin-top: 8px; border-radius: 50%; background: var(--gilt); }
.card-s kbd { font: 12px var(--code); color: var(--willow); }
.card-s .s-charge { display: block; margin: 4px 0 8px; font: 15px var(--code); color: var(--willow); letter-spacing: .04em; }
.card-s .s-lk { display: inline-block; margin-top: 10px; font-size: 13px; color: var(--gilt); }
.card-s .acts2 { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-top: 12px; }
.card-s .acts2 .btn { height: 36px; padding: 0 10px; font-size: 13px; width: 100%; }

/* the ticket desk: Uni's kit, framed */
.desk { margin-top: 56px; display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 32px; align-items: start; }
.desk-h { grid-column: 1 / -1; display: flex; align-items: baseline; gap: 16px; }
.desk-h h2 { margin: 0; font-size: 26px; font-weight: 400; letter-spacing: -.02em; }
.desk-h p { margin: 0; color: #6F7C76; font-size: 14px; }
.desk .sup-kit { margin: 0; border: 1px solid var(--hair-2); border-radius: var(--r); background: var(--ink-2); padding: 22px; }
.steps3 { display: grid; gap: 0; }
.steps3 div { display: grid; grid-template-columns: 30px 1fr; gap: 12px; padding: 14px 0; border-top: 1px solid var(--hair); font-size: 13.5px; color: var(--stone); }
.steps3 div:first-child { border-top: 0; padding-top: 0; }
.steps3 i { display: flex; align-items: center; justify-content: center; width: 30px; height: 30px; border: 1px solid rgba(212,183,122,.45); border-radius: var(--r); font-style: normal; color: var(--gilt); font-size: 13px; }
.steps3 b { display: block; font-weight: 400; color: var(--willow); font-size: 14.5px; margin-bottom: 2px; }

@media (max-width: 1100px) {
  .sup-body { grid-template-columns: 1fr 300px; }
  .gnav { display: none; }
}
@media (max-width: 900px) {
  .sup-hero .s-in { grid-template-columns: 1fr; padding: 32px 22px; gap: 28px; }
  .routes { grid-template-columns: 1fr 1fr; }
  .sup-body, .desk { grid-template-columns: 1fr; }
  .sup-side { position: static; }
}
@media (max-width: 560px) {
  .routes { grid-template-columns: 1fr; }
  .hero-acts { grid-template-columns: 1fr 1fr; }
}